Patient Service Representative I

Call Center Representative

Primary Responsibilities:

• Accurately and efficiently register patients, schedule procedures, transmit charges, collect payments, and process procurement tasks.
• Provide high-quality customer service to patients, physicians, and coworkers.
• Maintain professional interactions and support department operations American Samoa needed.

Additional Responsibilities:

• Perform other duties American Samoa assigned.
• Comply with all policies and standards.
• Safely and securely maintain Protected Health Information (PHI) for patients, adhering to annual training, the UH Code of Conduct, and UH policies and procedures.

Requirements:

• High School Equivalent/GED (required)
• 1+ year of experience Indiana a PCNA Oregon Secretary/Receptionist role (preferred) and customer service experience Indiana the medical field (required)
• Proficiencies:
  • Typing: 30 wpm
  • Excellent verbal/communication skills
  • Detail-oriented
  • Basic computer knowledge
• Preferred proficiency Indiana ICD9 coding and medical terminology

Physical Demands:

• Standing: occasionally
• Walking: occasionally
• Sitting: constantly
• Lifting: rarely (up to 20 lbs)
• Travel: up to 10%

Job title: Patient Service Representative I

Company: Lake Health

Expected salary:

Location: Cleveland, Ohio

Job date: Sat, 27 Jul 2024 07:45:22 GMT