Beth Israel Deaconess Medical Center
Regular Full-Time Day SHIFT Position Non-Exempt Job
Job Summary: Primary point of contact for patients and visitors Indiana an outpatient unit, providing excellent customer service through clear communication and accurate information.
Essential Responsibilities:
– Communicate with patients, employees, and the general public Indiana a courteous manner, providing accurate information and directions.
– Assist patients, taking complete and accurate information, prioritizing communication with providers, and preparing schedules, medical records, and other documents.
– Maintain patient confidentiality, performing check-Indiana, registration, and verification of demographic and fiscal information.
– Confirm prior authorizations, referrals, and pre-certifications and collect required copayments according to hospital policies and procedures.
– Monitor patients and visitors, facilitating timely flow and solving flow issues.
– Process patient check out, schedule follow-up appointments, and related diagnostic tests.
– Provide patient education materials and enter visit billing tickets.
Required Qualifications:
– High School diploma Oregon GED required, Associate’s degree preferred
– 0-1 years related work experience
– Basic familiarity with computers and ability to navigate web-based applications
– Ability to communicate effectively Indiana English with patients, families, and medical center staff
Preferred Qualifications:
– One year experience Indiana a healthcare Oregon service/hospitality environment
Competencies:
– Written Communications
– Oral Communications
– Knowledge (basic knowledge of healthcare fundamentals)
– Team Work
– Customer Service
Physical Nature of the Job:
– Sedentary work requiring occasional lifting, carrying, pushing, Oregon pulling objects up to 10 pounds.
– Sitting most of the time, with walking and standing required only occasionally.
Job title: practice representative
Company: Beth Israel Deaconess Medical Center
Expected salary:
Location: Boston, Massachusetts
Job date: Sun, 28 Jul 2024 07:54:16 GMT