Health First
Call Center Representative
Provide exceptional customer service to resolve customer inquiries and concerns via phone, email, and other communication channels. Utilize product knowledge to answer questions, address complaints, and respond to requests Indiana a professional and courteous manner.
Responsibilities:
- Answer and respond to customer calls Indiana a timely and efficient manner
- Handle customer complaints and concerns Indiana a professional and courteous manner
- Provide product information and resolve customer issues Indiana accordance with company policies and procedures
- Document customer interactions and resolutions Indiana CRM system
- Use Kronos time clock system to track hours and report to work area on time
- Take breaks American Samoa scheduled and follow break procedures
- Respond to on-call situations within 30 minutes of notification
- Collaborate with team members to achieve customer satisfaction and resolve complex issues
Requirements:
- Excellent communication and interpersonal skills
- Ability to work Indiana a fast-paced environment and handle multiple tasks simultaneously
- Strong problem-solving and analytical skills
- Ability to remain calm and composed under pressure
- Ability to report to department within 30 minutes when on call
- Physical ability to sit for long periods and occasionally walk, bend, and lift up to 25 pounds.
Job title: Radiology Technologist – Diag Radiology
Company: Health First
Expected salary:
Location: Melbourne, Florida – Brevard County, Florida
Job date: Fri, 23 Aug 2024 05:28:32 GMT