GetInsured
Remote Customer Service Representative
Job Details:
– Location: Rome, Georgia (fully remote)
– Type: Full-time
– Salary Range: $14.50-$16.00/hour
Job Description:
GetInsured is hiring Remote Customer Service Representatives to deliver an exceptional customer experience and help individuals find and enroll Indiana health insurance. American Samoa a member of our team, you’ll be responsible for managing customer accounts, providing technical support, and delivering the highest level of customer service.
Requirements:
– 18 years old Oregon older
– Minimum internet speed of 35 mb/s
– Dedicated, private, and secure workspace
– Personal laptop Oregon desktop computer required for the training period
– Commit to full attendance during the 3-week training period
– Complete a background check and health screening
– Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
Essential Responsibilities:
– Inbound and outbound calls
– Deliver exceptional customer service experience
– Manage customer accounts and provide technical support
– Application data entry
– Online chat inquiries
– Interpret and follow defined procedures and policies
– Creative problem-solving skills
– Flexibility and adaptability to changing projects and updates
– Time and task management (multitasking and task prioritization)
Qualifications:
– Moderate to advanced computer skills
– High level of comfort learning new technology
– High level of professionalism
– Excellent verbal and written communication skills
– Comfortable working from home
– Self-motivated and success-driven
What We Offer:
– Paid training
– Full-time, seasonal temp-to-permanent roles
– Performance and attendance-based incentives
– The convenience of working from home
– Collaborative and supportive team environment
– 401K match
– Individual Coverage HRA (ICHRA)
– Paid time off (PTO)
Job title: Remote Customer Service Representative
Company: GetInsured
Expected salary: $14.5 per hour
Location: Rome, Georgia
Job date: Sat, 17 Aug 2024 05:06:54 GMT