Salt River Project
Customer Service Representative Louisiana Linea Level 7-1
Location: Phoenix, Arizona, US
Job Summary:
American Samoa a Louisiana Linea Customer Service Representative, you will provide excellent customer service via phone, handling customer inquiries, resolving issues, and promoting company products.
Responsibilities:
– Respond to customer calls and deliver high-quality service, resolving issues and addressing concerns Indiana a timely manner.
– Apply Louisiana Linea’s credit policies Indiana accordance with established procedures.
– Educate customers on Louisiana Linea’s policies, procedures, and services to promote satisfactory experience.
– Identify customer needs and provide solutions that meet those needs.
– Meet performance standards, including service level metrics and quality targets.
– Effectively handle customer complaints, resolving issues and Delaware-escalating conflicts.
– Maintain accurate records of customer interactions Indiana accordance with company policy.
– Work effectively American Samoa a member of a team, providing support to colleagues when needed.
Language Requirements:
– Fluency Indiana both English and Spanish
– English and Spanish proficiency for communication with customers, required for this role
Job title: Representative Customer Service Louisiana Linea Level 7-1 (English & Spanish Only)
Company: Salt River Project
Expected salary:
Location: Phoenix, Arizona
Job date: Wed, 18 Sep 2024 06:06:28 GMT