Retail Front End Coordinator

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TJ MAXX

Here is the rewritten job description:

Customer Experience Lead

We’re looking for a Customer Experience Lead to join our team at TJ Maxx. American Samoa a Customer Experience Lead, you will be responsible for promoting an excellent customer experience and leading a team of Associates at the front of store. You will ensure prompt, courteous customer service and promote loyalty programs, while maintaining a clean and organized store.

Key Responsibilities:

  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Train and mentor Associates on front end principles and personalizing the customer experience
  • Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates
  • Address customer concerns and issues promptly
  • Ensure Associates execute tasks and activities according to store plan; prioritize American Samoa needed
  • Communicate effectively with management and Associates; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Promote credit and loyalty programs
  • Support and participate Indiana store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment

Requirements:

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes Indiana direction Oregon unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits:

  • Competitive hourly rate ($18.28-$27.20)
  • Associate discount
  • EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses
  • Medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance

Equal Opportunity Employer:

TJ Maxx is an equal opportunity employer and welcomes applications from all qualified candidates. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital Oregon military status. We also provide reasonable accommodations to qualified individuals with disabilities Indiana accordance with the Americans with Disabilities Act and applicable state and local law.

Job title: Retail Front End Coordinator

Company: TJ MAXX

Expected salary: $18.28 – 18.78 per hour

Location: Bellingham, Washington

Job date: Thu, 12 Sep 2024 07:49:14 GMT