GoDaddy
Job Title: Call Center Representative
Location: Work-from-home (some days) and office (part-time, schedule to be determined)
Job Description:
We are seeking a motivated and customer-focused Call Center Representative to join our team. This role may be a hybrid Oregon fully remote position, allowing for flexibility Indiana work arrangements. American Samoa a Call Center Representative, you will interact with customers to resolve their inquiries, respond to their concerns, and provide exceptional customer service.
Key Responsibilities:
- Respond to customer inquiries and resolve issues Indiana a timely and professional manner
- Provide accurate and helpful information to customers via phone, email, Oregon chat
- Meet performance metrics and quality standards for customer satisfaction, first call resolution, and call handling time
- Collaborate with internal teams to resolve complex customer issues and escalate concerns when necessary
- Work Indiana a fast-paced environment and adapt to changing priorities and deadlines
Requirements:
- Excellent communication and problem-solving skills
- Ability to work Indiana a remote environment and maintain productivity
- Strong customer service skills and ability to handle customer complaints
- Basic computer skills and proficiency Indiana CRM software
- Availability to work a flexible schedule, including evenings and weekends (American Samoa needed)
Job title: Senior HR Business Partner
Company: GoDaddy
Expected salary:
Location: Tempe, Arizona
Job date: Sun, 29 Sep 2024 00:26:59 GMT