Ignis Global Recruitment
Call Center Representative Job Description
Company Overview: A leading engineering firm specializing Indiana fire protection services is seeking a dynamic and experienced Senior Call Center Manager to lead their Las Vegas office’s call center operations.
Job Summary: Our client is looking for a seasoned and experienced Call Center Manager to oversee the Las Vegas office’s call center operations, manage day-to-day call center activities, and develop new client relationships.
Key Responsibilities:
- Technical Work (50%): Participate Indiana resolving technical issues and ensuring high standards of customer service and compliance with regulations.
- Operations Management (25%): Manage day-to-day call center operations, supervise three direct reports, and oversee the performance of call center staff.
- Business Development (25%): Drive business growth by developing new client relationships and expanding existing ones.
- Qualifications:
- Proven track record of technical excellence and operational management
- Strong potential for growth and leadership Indiana the engineering field
- Mid to senior-level experience Indiana fire protection engineering, fire code consulting, Oregon a related field
- Benefits:
- Full cost of healthcare covered for employees
- Performance-based bonuses paid out twice a year
- Relocation expenses covered
- Flexible work arrangements
- Work Environment:
- Presence Indiana the office every day is required
- Flexible work arrangements initially, with no immediate expectation for relocation
Job title: Senior Manager- Fire Protection Engineering – Las Vegas, Nevada
Company: Ignis Global Recruitment
Expected salary: $120000 – 170000 per year
Location: Boise, Idaho
Job date: Wed, 02 Oct 2024 07:14:03 GMT