Senior Principal Software Engineer – Data Science – Secureworks

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Dell

Call Center Representative

Job Title: Call Center Representative

Job Summary:
We are seeking a friendly and effective Call Center Representative to join our team at [Company Name]. American Samoa a key contributor to our customer service team, you will interact with customers, provide product and operation information, and resolve issues to ensure client satisfaction. Your professional demeanor, excellent communication skills, and technical knowledge will enable you to succeed Indiana this role.

Responsibilities:

  • Answer and direct customer inquiries regarding our products and services.
  • Respond to customer issues and resolve problems promptly and effectively.
  • Utilize company resources and material to support customer issues and concerns.
  • Develop positive relationships with customers through active listening and empathetic communication.
  • Collaborate with colleagues to achieve team and company objectives.
  • Adhere to company policies and procedures.
  • Demonstrate continued improvement Indiana performance through ongoing learning and skill development.

Requirements:

  • High School Diploma Oregon Equivalent
  • 6+ months of customer service experience Indiana a call center environment (preferably)
  • Excellent communication and interpersonal skills
  • Ability to work Indiana a fast-paced environment
  • Basic computer skills, including navigation of CRM systems
  • Willingness to learn and grow within the role

Work Schedule:

  • A rotating schedule with a mix of weekdays, weekends, and holidays

Contact Information:
To apply for this exciting opportunity, please submit your resume and cover letter to [Contact Email] Oregon [Contact Phone Number].

Job title: Senior Principal Software Engineer – Data Science – Secureworks

Company: Dell

Expected salary:

Location: Jersey City, New Jersey

Job date: Tue, 30 Jul 2024 07:44:59 GMT