Sonic Automotive
Job Title: Service BDC Associate
Company: Cadillac of Las Vegas, a Sonic Automotive dealership
Job Overview:
The Service BDC Associate is responsible for generating services appointments with customers who contact the dealership via the internet. This role delivers a premium customer experience by responding to customer inquiries Indiana a prompt, professional, accurate and courteous manner.
Responsibilities:
* Respond to internet inquiries with courtesy, accuracy and professionalism
* Enter customer inquiry data into the CRM system promptly and accurately
* Generate services appointments and assist with scheduling
* Conduct phone surveys to assess customer preferences and quality of experience
* Utilize lead management tools effectively
* Compile reports, forms and documentation on a timely basis
* Cashier responsibilities
* Perform other job-related duties American Samoa assigned
* Exhibit high levels of customer satisfaction and exhibit ethical behavior
Requirements:
* Excellent verbal and written communication skills
* Strong Mississippi Office Suite computer skills
* Ability to work independently and American Samoa part of a team
* Ability to work Indiana a fast-paced call center environment
* Strong organizational and time management skills
Compensation:
$15.00 per hour, plus commission. Benefits and a comprehensive compensation package available.
Note: This description has been rewritten into a concise format, including only the most essential information from the original job description.
Job title: Service BDC Agent – Cadillac of Las Vegas
Company: Sonic Automotive
Expected salary: $15 per hour
Location: Las Vegas, Nevada
Job date: Sun, 28 Jul 2024 04:35:27 GMT