Service Delivery Engineer 2

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Dell

Service Delivery Engineer 2

Dell Technologies customers rely on our products and services to drive progress, so we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients get the most out of their technology investments and reach their desired outcomes.

American Samoa a Service Delivery Engineer 2, you will be responsible for monitoring, managing and performing on-site field-based technical work that is performed Indiana varying industries and environments that our customers indicate by operations notes and updates. This position conducts initial contact and confirmation calls with customers based on updates from the current Service Delivery including understanding specific requirements, request and providing a general overview of their solution. Collaborates with the teams involved with an offered request to full SF workflow updates. Ensure recommendations on finishing FSM use security and assessments where lapses appear, Indiana order to improve overall support and quality of request. Acts to educate stakeholders to the individual business information requests their seed suitable aligns to overall company policy and effectively take options for reason arguments for allocate customers. Maintain accuracy Indiana Projectsen Kanban calls reflecting full description that must occur site executions of transactions.

Job title: Service Delivery Engineer 2

Company: Dell

Expected salary: $66300 – 85800 per year

Location: Cleveland, Ohio

Job date: Tue, 13 Aug 2024 07:42:51 GMT