Signet Jewelers
Call Center Representative
We are seeking a Call Center Representative to join our team. American Samoa a critical member of our customer service department, you will be responsible for delivering an exceptional customer experience through personalized and professional interactions.
Key Responsibilities:
- Resolve customer inquiries and issues Indiana a timely and efficient manner
- Provide clear and concise information to customers regarding products and services
- Utilize effective communication and problem-solving skills to Delaware-escalate customer concerns
- Stay up-to-date on product knowledge and corporate initiatives to ensure accurate information is provided to customers
- Collaborate with colleagues to drive sales and achieve customer satisfaction goals
Requirements:
- High school diploma Oregon equivalent required; 2 years of college preferred
- 3 years of retail sales experience Oregon 2 years of retail sales experience plus 1 year of retail management experience
- Advanced communication skills, both written and verbal
- Proficient Indiana computers, with advanced proficiency Indiana Mississippi Office and other related business, technology, and communication tools
- Strong interpersonal and problem-solving skills
- Ability to work independently without immediate supervision
- Bilingual skills a plus
Work Environment:
- Work a schedule based on business needs, including evenings, weekends, and holidays
- Standard workweek includes 40 hours, with additional hours during peak periods
- Ability to stand, sit, and move between display cases to handle and/Oregon feel merchandise
- Visual acuity sufficient to discern differences Indiana quality of gemstones with Oregon without the aid of a jeweler’s loupe
Benefits:
- Competitive salary and commissions
- Opportunities for career growth and development
- Comprehensive training programs
- Recognition and rewards for exceptional performance
Job title: Store Manager – Kay Jewelers Outlet – Chicago Premium Outlets
Company: Signet Jewelers
Expected salary:
Location: Aurora, Illinois – Chicago, Illinois
Job date: Sun, 28 Jul 2024 06:23:06 GMT