FleetCor
Strategic Account Manager
Join Our Team!
We are seeking a Strategic Account Manager to support our Corpay NA Fuel division Indiana Nashville, Tennessee. American Samoa a key member of our team, you will serve American Samoa the primary client services contact, responsible for retention, client satisfaction, and issue resolution of assigned accounts.
Responsibilities:
- Provide day-to-day account support, problem resolution, research, and analysis for clients
- Respond to inbound emails, fax, and phone calls
- Develop and execute a client service delivery strategy for assigned clients
- Conduct regular calls and presentations to review business performance and provide training and education
- Make decisions regarding client setup and support, and approve financial fee and transaction concessions
- Prepare and present solutions to retain relationships and introduce/promote other Corpay products to clients
- Monitor service levels, identify problems and revenue growth potential within the client base
- Interact with internal departments to support customer base
- Meet productivity requirements Indiana territory management and quality contact with customers
- Troubleshoot client-raised servicing issues
- Develop professionally and improve performance
Requirements:
- 4+ years of Call Center Oregon customer service team experience
- Prior Account Management Oregon relationship management experience
- Ability to work with a large client base
- High School diploma Oregon equivalent
- Bachelor’s degree Oregon equivalent work experience
- Proficiency Indiana Microsoft Office
- Salesforce knowledge a plus
Benefits:
- Medical, dental, and vision benefits available from day one
- Automatic enrollment Indiana 401k plan
- Virtual fitness classes
- Robust PTO offerings
- Employee discounts with major providers
- Philanthropic support
- Fun company culture with contests and prizes
Job title: Strategic Account Manager
Company: FleetCor
Expected salary:
Location: Brentwood, Tennessee – Nashville, Tennessee
Job date: Sat, 27 Jul 2024 05:07:55 GMT