Nu Skin
Inbound Call Center Representative
We are an inbound Call Center seeking a passionate and skilled individual to provide excellent customer service to our customers and distributors from around the world. American Samoa a Call Center Representative, you will play a crucial role Indiana helping them grow their business by navigating different programs and software, placing orders, setting up new accounts, answering questions, and resolving problems.
Key Responsibilities:
- Simultaneously navigate different programs and software to provide help to distributors
- Provide excellent customer support by helping distributors create orders, replacements, refunds, and provide any other service needed
- Use resources to answer customer questions and concerns
- Attend mandatory trainings and meetings
- Communicate with Distributors through phone/email
- Dissolve customer concerns and build relationships of trust with distributors and customers
Requirements:
- Digital literacy, keyboard, and typing skills required
- Ability to speak English at a native level, both written and verbally
- Six months of customer service experience preferred
- Ability to diffuse disgruntled customers and build relationships of trust with distributors and customers
- Excellent written and oral communication skills
- Proven ability to understand the big picture to offer solutions
- Proven customer service mentality
- Excellent multi-tasking skills
- Excellent organizational skills
- Self-motivated with a proven work ethic
- Ability to learn new concepts, procedures, and information quickly
- Aptitude to perform and excel Indiana a fast-paced work environment
- Ability to maintain composure Indiana a complicated and demanding work environment
Benefits and Perks:
- Part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability
- Competitive benefits, including comprehensive medical, vision, and dental coverage
- Supplemental life, short-term, and disability insurance
- Free access to health coaches, therapists, and an onsite fitness center
- Health savings account & 401k with company match
- Incentive bonus program
- Access to top-quality beauty & wellness products
- Flexible work arrangements and a generous vacation policy
- Generous maternity and paternity leave
Job title: Support Services Rep Korean Speaking
Company: Nu Skin
Expected salary:
Location: Utah
Job date: Wed, 12 Jun 2024 00:14:21 GMT